FAQ Help Center
We are engineers and expert of RFID,
feel free to consult us for any RFID questions.
Warranty Program
Proud RFID offer one year warranty for all the product we supplied.
Please write email, or contact by instant chatting tools, or call us.
If the product has quality problem, we will tell client to return the goods.
Yes, for the return product which quality problem, it will be free shipping.
Can’t find an answer?
Feel free to call us, send instant message by whatsapp, skype, wechat, QQ, etc. Or send us inquiry.
Sample & order
After price confirmation, you can require for samples to check our quality, for the sample which we have stock and doesn’t further processing, we would send you free sample, as long as you afford the courier freight.
If the sample needs to be produced or customized, we will charge $30-$100 to cover the production or development cost.
For the ones which we have stock, the sample normally be shipped within 1 or 2 days after customer confirmation. For other, it would be dependent on the production and development time.
Yes, we welcome customer to place test order before mass production.
It depends on the inventory status, for the product which we have stock, any quantity would be welcome.
It depends on the order quantity and the season you place the order. We suggest that you start inquiry two months before the date
Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.
RFID cards, RFID keyfob, RFID wristband, RFID tag, RFID label, RFID readers, various RFID regular or customized RFID related product.
Brand: OEM and ODM are available, and we can printing the LOGO, that the customers required.
Design: Client’s artwork / our professional designer design free.
Artwork: AI, Corel Draw, Photoshop, CAD.
Yes, we can offer this service.
Yes, sure. Besides OEM service, we also offer ODM service.
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
Shipping & Recent Orders
For goods weight less than 45kgs, we mostly ship via courier door to door service, like DHL, UPS, FEDEX or TNT, it normally take 2 to 5 days to arrive, For bigger order, we can ship by air, which normally takes 4 to 7 days to arrive, sea freight, which normally takes 30 to 60 days to ship. or railway transit, which normally take 40days to arrive the shipping method depends on your time and cost requirement.
Proud Tek would utilize our logistic experience to recommend you courier, air cargo, seaway, and railway shipping according to detailed order and customer requirement.
Our office work from Monday to Friday, 9:00am to 6:00pm, Beijing time.
We will give you tracking NO., flight number, and waybill once the goods are shipped out.